hello, wondering if someone can help somone new to all this.  I am using Windows XP and recently created a WMV file using Windows Movie Maker.  I am then trying to either convert this file to AVI or to DVD/VCD/SVCD, but when I try to convert using WINAVI Ver 7.7, in the final conversion window it doesn't show the source file and it just gets stuck at 0% for about 5 minutes before it says all tasks completed, but it actually doesn't do anything.  Sometimes it will create an MPEG file, but there is nothing in it.  The WMV file is 5 min & 30secs, Audio Sample:16, Channel(s):2, Audio Renderer & Video Renderer are WMV DMO Decoder & WMA DMO Decoder.  The WMV file plays fine in Windows Media Player.  After reading WINAVI's website I downloaded & installed the K-Lite Codec Pack, but this still made no difference.  I have sent 3 emails to support at WINAVI, but I have had no response whatsoever.  This is very frustrating as it is video of my niece which I would love to burn to CD or DVD to send to relatives inter-state & overseas.
If anyone could offer any assistance it would be so much appreciated!!!!

Thank you for your response.  I am using WMP11, so I will try and email WINAVI support again.

I have the same problem on one machine. I tried it on a different PC and it works fine.