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Muxing Problem - Want my money back
November 22, 2008, 03:14:24 PM *
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stussi613
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« on: January 19, 2008, 09:57:36 PM »
I continue to get this error, even after downloading DVD Decryptor and other tools that are suggested to create an ISO before converting for iPod.  Does anyone know of a way to get your money back for this product?  If I had known that the author had vanished, or that there wasn't actually any support, I never would have purchased it.  I'm going to contact PayPal on Monday, but in the meantime is anyone esle getting this error, and does anyone who can actually provide support read these forums?
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ump
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« Reply #1 on: February 20, 2008, 12:44:59 PM »
Hi,

you can use the email contact information from the official website to get in touch with the autor for support/refund issues.

Every request made there is answered, usually within a week.

Regards,

ump
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